Message from the CEO

CEO. Katsumi Chiyo

As a global hotel operator, JAL Hotels Co., Ltd. currently operates about 60 hotels around the world with nearly 19,000 rooms in two hotel groups. In 2007, we opened Hotel JAL Fujairah Resort & Spa in the United Arab Emirates (and we are the only Japanese hospitality company to have ventured into the Middle East). In the next couple of years, we plan to open two more hotels in the Middle East, three hotels in China and one in Vietnam.

As we expand into more areas of the world, we have become an increasingly diverse company.  At JAL Hotels, we are doing our best to break down stereotypes and give opportunities to all who are qualified.  We have a very diverse group of General Managers, including people from many nationalities and races, and included among them is our first woman GM.  Our employees learn from each others’ different cultures, to the benefit of each other as well as our guests.

Our employees are extremely loyal, and as a group they hold very high standards for themselves.  It is them we have to thank for the high value of our brands and the quality of our company.

As a global hotel operator with a Japanese tradition, we keep doing our best to build unique brands that are synonymous with comfort, high quality and personal service, to benefit our guests, our employees, our hotel owners and the communities we serve around the world. I would sincerely like to thank you for continuous support.

Katsumi Chiyo